SC-01: Morning Queue Review
| Field | Value |
|---|---|
| Scenario ID | PER-004-SC-01 |
| Context / Trigger | Jessica arrives at the TOC at 5:45 AM for the 6:00 AM shift. The overnight period generated 14 flight authorization requests requiring manual review: 9 commercial operations, 3 infrastructure inspections, and 2 emergency services pre-positioned requests. Her shift team of 3 Tactical Controllers is ready for handoff. |
Narrative
Jessica logs into the authority dashboard and opens the manual review queue on her left monitor. The queue is sorted by priority: the 2 emergency services requests (high priority) are at the top, followed by 3 infrastructure inspections near the airport approach path (elevated risk, flagged by automated rules for airport proximity), then the 9 routine commercial requests.
She processes the emergency services requests first. For each, she reviews the flight assessment briefing [UERQ-SYS-1418]: operational volume, time window, operator credentials, and applicable restrictions. Both operators are verified (Part 107, TSA, organizational affiliation with the county fire department). She approves both and the system transitions them to Accepted state.
On her center monitor, Jessica opens the COP. The live traffic map shows the current state: 4 flights activated from the previous shift (overnight agricultural operations), 22 flights in Accepted state scheduled to activate within the next 2 hours, and no active alerts. She verifies that each of the 4 active tracks is correlated with a valid authorization — the system shows green conformance indicators on all four.
She processes the airport proximity requests next, cross-referencing the requested volumes with the airport authority’s active restrictions on her COP. One request’s volume intersects the airport’s extended centerline; she approves it with an additional altitude restriction (200ft AGL ceiling within 1nm of the runway), consistent with the airport authority’s standing conditions.
She clears the remaining commercial requests in batch, noting that all operators have valid credentials and no rule conflicts. Total queue processing time: 35 minutes.
She briefs her shift team on the day’s expected traffic: high volume expected between 9:00 AM and 2:00 PM, with 3 concurrent inspection flights near the military installation boundary requiring active monitoring.
Traceability
| Linked End Goals | Review and dispose all manual authorization requests within jurisdiction SLA. |
| Linked Capabilities | Authority Application Interface (UERQ-SYS-1446), Manual Review Routing (UERQ-SYS-1413), Flight Assessment Briefing (UERQ-SYS-1418), Authorization State Management (UERQ-SYS-1428–1435), Operator Attribute Verification (UERQ-SYS-1909–1914). |
| Safety Relevance | Yes: each approval decision is a safety gate. Approving a flight near the airport approach path without appropriate altitude restrictions could create a conflict with manned aircraft. The priority-sorted queue ensures time-sensitive emergency services requests are processed first. |